How To Buy

1

Select a Product Click "ADD TO CART" or Click "CHECK OUT"

2

For new customers, please fill in your details to register. if you'r a registerd cutomers, Please sign in by using email

3

Select a shiping method. then Continue to payment method.

4

Select a Payment method. then Click "Place order" button. transfer acording to the amount and method of payment are selected.

5

Confirm your payment

What should I do if there's any problem with my order ?

We are here for you! You may contact us via DM instagram @etherecommunity, email us to etherecommunity@gmail.com or whatsapp us to: +62895352808107

 

Kami siap membantu Anda! Anda dapat menghubungi kami melalui DM Instagram di @etherecommunity, email ke etherecommunity@gmail.com, atau WhatsApp ke: +62895352808107

What Payment method do you accept ?

Direct Transfer

Make your payment directly to the account of:

**Pipik Dian Irawati**

Be sure to note down the account number and other details.

Once the transfer is complete, confirm your payment via WhatsApp.

Payment Confirmation

After completing the payment, you need to send the proof of transfer, which we will then verify.

 

Direct Transfer

Lakukan pembayaran langsung ke rekening

Pipik Dian Irawati

Pastikan untuk mencatat nomor rekening dan detail lainnya.

Setelah transfer selesai, konfirmasikan pembayaran melalui whatsapp

Konfirmasi Pembayaran

Setelah melakukan pembayaran, Anda perlu mengirimkan bukti transfer untuk kemudian kami verifikasi pembayarannya

I recived my order, but one of them is missing. What should I do ?

We are sorry for your inconvenience.

Here are the steps you should take:

Check the Order Confirmation and Packaging Slip:
– Verify the details of your order to ensure the missing item was part of the original order.
– Check the packaging slip to see if the item was supposed to be delivered separately.

Contact WA Customer Support:

Provide them with your order number, details of the missing item, and any relevant information.

Provide Proof:
– If required, take photos of the packaging and the items you received to help the customer support team verify the issue.

Wait for a Resolution:
– The customer service team will typically investigate the matter and offer a solution,such as shipping the missing item, offering a refund

 

Mohon maaf atas ketidak nyamanannya. Berikut langkah-langkah yang perlu Anda lakukan:

Periksa Konfirmasi Pesanan dan Slip Pengemasan:

Verifikasi detail pesanan Anda untuk memastikan item yang hilang termasuk dalam pesanan awal.

Periksa slip pengemasan untuk melihat apakah item tersebut seharusnya dikirimkan terpisah.

Hubungi WA CS:

Berikan nomor pesanan, detail item yang hilang, dan informasi relevan lainnya.

Berikan Bukti:

Jika diperlukan, ambil foto kemasan dan barang yang Anda terima untuk membantu tim layanan pelanggan memverifikasi masalah.

Tunggu Solusi:

Tim layanan pelanggan biasanya akan melakukan penyelidikan dan memberikan solusi, seperti mengirimkan item yang hilang, menawarkan pengembalian dana

IMPORTANT NOTE: 
Please note that bank transfers is highly recommended to be done through ATM instead of internet banking due to specific cut off time of clearing system applied to internet banking. 

CATATAN PENTING: 
Harap dicatat bahwa transfer bank sangat disarankan untuk dilakukan melalui ATM daripada internet banking karena adanya waktu pemotongan khusus pada sistem kliring yang berlaku untuk internet banking.

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